Definition of Quality
Definition
of Quality
The first
step that is necessary to carry out in order to determine the essence of the
concept of quality that we are dealing with now is to establish its
etymological origin. In this sense, we must emphasize that it is found in
the Latin word qualÄtas , which in turn comes from the Greek and more
specifically from the term ποιόόης .
The qualities
and peculiarities typical of something are highlighted from the concept ofquality ,
a notion that is used when making comparisons between elements belonging to the
same species. It should be noted that the definition of quality, by the
subjective nature of its meaning, is usually not precise.
There are
many useful perspectives when it comes to addressing the concept of
quality. If we refer to a product, the quality aims to achieve a qualitative
and quantitative differentiation in relation to some required
attribute. As for the user, quality implies satisfying their
expectations and desires. This means that the quality of an object or
service depends on the way in which it manages to cover the needs of the
client. It can also be said that quality consists in adding value to
the consumer or user.
Therefore,
based on the use of quality as a synonym of excellence, we have to determine
that currently it is common to use the expressions "seal of quality"
or "quality mark". With both what is achieved, basically in the
field of food, "is to determine that a series of foods have the best
properties that make them exquisite products and that differ from their
competitors precisely for those.
So, for
example, we could use a sentence as an example such as the following: "The
Iberian Bellota ham from Los Pedroches has its seal of quality and is protected
by the corresponding appellation of origin that gives it great value".
Information technologies ,
meanwhile, talk about the quality of data when checking that the information
collected, processed, preserved and delivered is a true reflection of
reality .
The good
quality of a product or service is conditioned by three basic issues: the technical
perspective (which covers the scientific and technologicaldetails related
to the product in question), the human dimension (which seeks to
promote a positive link between customers and business entities)
and the economic dimension (which seeks to reduce costs ,
both for the company and for the consumer).
Other
important aspects in terms of quality are the fair amount of the
product that is marketed, the agility in its distribution and
its concrete price .
To guarantee
the quality of a product, there are norms or guidelines that work as
rules to follow. Although each company has internal rules, there are
others that are mandatory according to the stipulations of the laws.
However, it
should also be emphasized that the term quality is inherently associated with
other words with which it has come to form expressions of frequent use in our
society. This would be the case, for example, of what is known as
"quality of life" that comes to be translated as all that set of
devices or actions that make an individual or a community have the necessary
requirements to enjoy from a day to day much more pleasant and comfortable.
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